Elements and Performance Criteria
- Compile necessary information
- Prepare loan documentation
- Prepare documentation that accurately reflects client’s financial situation and personal information, and complies with lender requirements and guidelines
- Confirm basic requirements of loan, including amount, term and interest rate, and check all documentation for accuracy and readability
- Complete all relevant processes for proper execution of documentation efficiently and in an appropriate timeframe
- Present documentation for assessment
- Submit documentation to appropriate lender or approving officer in appropriate manner to protect client confidentiality
- 3.2 Notify client in timely manner of lender or approving officer's determination of offer or non-offer of loan
- Provide clear, comprehensive and accurate information to client on their rights, obligations, responsibilities and manner in which to proceed if loan application is non-offer
- Maintain communication with relevant parties
- Maintain clear and open communication throughout loan preparation and presentation process with lender and client
- Gather additional information requested by lender to support loan application in efficient and timely manner
- Provide clear, comprehensive and accurate information to client on manner in which to proceed immediately following loan approval